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Air India Express cabin crew end strike after mediation; airline agrees to reinstate 25 dismissed staff

Around 300 Air India Express cabin crew reportedly called in sick on 8–9 May, causing severe disruption to flights and stranding passengers across the country. The action ended on Thursday, 9 May, after a mediation meeting with the Chief Labour Commissioner in New Delhi, at which the airline agreed to withdraw termination letters and reinstate 25 cabin crew who had been dismissed for reporting sick since 6 May. Cabin crew, as reported by British Safety Council India, alleged a lack of proper support for staff, unequal treatment of experienced crew members, and proposed salary cuts linked to the airline's planned merger with AIX Connect.

Latest material update

Why people rose

Cabin crew, as reported by British Safety Council India, alleged a lack of proper support for staff, unequal treatment of experienced crew members, and proposed salary cuts arising from the airline's planned merger with AIX Connect. Unnamed media reports, as cited by sharqetrade.com, linked the strike to staff discontent over new hiring and promotion policies introduced under the airline's new ownership by the Tata Group, which took over the carrier in 2022 after a government privatisation effort.

In their own terms

What people are asking for

  1. 01

    Cabin crew, as reported by British Safety Council India, called for proper support for staff

  2. 02

    Cabin crew, as reported by British Safety Council India, called for equal treatment of experienced crew members

  3. 03

    Cabin crew, as reported by British Safety Council India, opposed proposed salary cuts tied to the merger with AIX Connect

  4. 04

    Cabin crew sought reinstatement of the 25 staff dismissed for reporting sick since 6 May

The people

Who is carrying the demand

Around 300 Air India Express cabin crew reportedly called in sick and switched off their phones on 8–9 May, according to British Safety Council India.

What changed

The strike was called off on Thursday, 9 May, following mediation by the Chief Labour Commissioner in New Delhi. As part of the resolution, Air India Express agreed to withdraw termination letters and reinstate the 25 dismissed cabin crew, and management representatives, as reported by inkl, assured that all issues raised by the crew would be addressed. Moneylife reported that operations began improving the following Friday as more crew returned to duty after a five-hour meeting between management, unions, and the Delhi regional labour commissioner.

The public record, claim by claim

What was said, and who said it

  1. Reported as fact
    Air India Express cabin crew undertook strike action, with around 300 crew calling in sick on 8–9 May, causing severe disruption to the airline's flight schedule and stranding passengers at airports.
  2. Reported as fact
    Air India Express cabin crew called off their strike on Thursday, 9 May, following mediation by the Chief Labour Commissioner in New Delhi.
  3. Reported as fact
    As part of the mediated resolution, Air India Express agreed to withdraw termination letters and reinstate 25 cabin crew who had been dismissed for reporting sick since 6 May.
  4. Reported as fact
    Air India Express was taken over by the Tata Group in 2022 after a government effort to privatize the carrier.

    Attributed to sharqetrade.com report

  5. An accountAn allegation — attributed, not established
    Striking cabin crew alleged a lack of proper support for staff, unequal treatment of experienced crew members, and proposed salary cuts arising from the airline's planned merger with AIX Connect.

    Attributed to cabin crew, as reported by British Safety Council India

  6. An interpretation
    Media reports linked the strike to staff discontent over new hiring and promotion policies imposed by the airline's new ownership.

    Attributed to unnamed media reports, as cited by sharqetrade.com

  7. An account
    Representatives of Air India Express management assured that all issues raised by the cabin crew would be addressed, following the mediation meeting on 9 May in New Delhi.

    Attributed to airline management representatives, as reported by inkl

  8. An account
    Air India Express operations began improving on Friday as more cabin crew returned to duty following the five-hour mediation meeting between management, unions, and the Delhi regional labour commissioner.

    Attributed to Moneylife NEWS & VIEWS report

What is not settled

What we still do not know

It is not established from the available reporting whether the underlying disputes over salary cuts, merger terms, or hiring and promotion policies have been resolved, or only the immediate dismissals and strike action. No information is available on which unions were formally party to the mediation, and only a single source cluster with no state-level reporting has been observed.

Read the sources yourself

Where this record came from

Rise stores links, necessary excerpts and source relationships, not mirrored articles or social posts.

  1. British Safety Council IndiaIndependent Reporter · en

    Strike by Air India Express flight crew prompts concerns over aviation industry working conditions | British Safety Council India Concerns are rising about alleged unfair treatment of India’s airline workers after cabin crew from Air India Express became the latest in the industry to strike, alleging a lack of proper support for staff, unequal treatment of experienced crew members and proposed salary cuts arising from the airline’s forthcoming merger with another airline, AIX Connect. Around 300 cabin crew called in sick and switched off their phones on 8-9 May in protest against planned chang

    Open source ↗
  2. sharqetrade.comOther · en

    Air India Express staff end strike after flight disruptions Air India Express staff end strike after flight disruptions MUMBAI: Air India s budget subsidiary said its cabin crew had ended a strike that caused two days of severe disruptions to its flight schedule and stranded passengers at airports across the country. The airline was taken over by Indian conglomerate Tata Group in 2022 after a government effort to privatize the heavily indebted carrier. Media reports linked the sudden industrial action to simmering staff discontent over new policies on hiring and promotion imposed by its new ow

    Open source ↗
  3. SightsIn PlusIndependent Reporter · en

    Air India Express crew ends strike after Labour Office mediation The cabin crew of Air India Express called off their strike on Thursday, the airline will reinstate 25 cabin crew who were terminated The cabin crew of Air India Express called off their strike on Thursday, the airline will reinstate 25 cabin crew who were terminated for reporting sick since May 6. Following mediation by the Chief Labour Commissioner, the flight crew agreed to resume duty, resolving the dispute temporarily. Amid ongoing flight cancellations and crisis management efforts, Air India Express recently announced the t

    Open source ↗
  4. inklIndependent Reporter · en

    Air India Express cabin crew call off strike after mediation Air India Express has agreed to reinstate 25 cabin crew who were terminated after a large number of them reported “sick” since May 6, while the… Air India Express has agreed to reinstate 25 cabin crew who were terminated after a large number of them reported “sick” since May 6, while the flight crew have agreed to report to duty following a meeting mediated by the Chief Labour Commissioner (CLC) in New Delhi on May 9. The representatives of the airline management have also assured that all the issues raised by the cabin crew pertaini

    Open source ↗
  5. Moneylife NEWS & VIEWSOther · en

    Air India Express Cabin Crew Calls Off Strike as Carrier Withdraws Termination Letters The operations of Air India Express slowly started improving on Friday as more cabin crew members are joining back for duty after significant flight disruptions caused by a strike by its cabin crew. On Thursday, after a five-hour meeting between the management and the unions of Air India Express and the Delhi regional labour commissioner, the airline agreed to withdraw termination letters issued to 25 cabin crew. Get daily news, magazine notifications, invitation to foundation events, personal finance emails

    Open source ↗

About this revision

Revision 1 of this public record.

Created the first bounded public Notice.

Published on . A material update or correction creates a new immutable revision; this version cannot be silently rewritten.